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Terms of Service
Last updated: 31 May 2026
1. Eligibility
You must be at least 13 years old to use Veyra. By registering, you confirm you meet this requirement. Users aged 13–17 should have parental awareness of their use of the platform. You must provide accurate information — including your real date of birth — when creating an account. Providing false information is a violation of these Terms.
2. Accounts
You are responsible for maintaining the security of your password.
You may not share your account or allow others to use it.
One account per person. Duplicate accounts are not permitted.
You may delete your account at any time from your profile settings.
3. Acceptable use
You agree not to post illegal, abusive, harassing, or hateful content; violate others' privacy or IP rights; upload malware or spam; attempt unauthorised access; use automated tools without permission; impersonate others; or use Veyra for commercial purposes without written consent.
4. Content
You retain ownership of content you post. By posting, you grant Veyra a non-exclusive licence to store and display that content within the platform. We may remove content that violates these Terms without notice.
5. Advertising
Veyra displays contextual ads based on your stated interests — not behavioural tracking. We do not show behavioural ads to users aged 13–17.
6. Termination
We may suspend or terminate your account for violations of these Terms. You may close your account at any time.
7. Disclaimer
Veyra is provided 'as is' without warranty. We do not guarantee uninterrupted or error-free service.
8. Limitation of liability
To the fullest extent permitted by law, Veyra shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
9. Governing law
These Terms are governed by the laws of India. If you are a consumer in the EU or UK, you retain any statutory rights you have under your local law.
Location (optional): Approximate GPS coordinates, only if you use the community proximity feature and grant browser location permission. Never collected silently.
AI conversation logs: Messages sent to BlinkBot or the Ask feature are logged server-side for safety, abuse prevention, and service improvement. Logs are deleted when your account is deleted.
Student verification (optional): If you apply for student status, your uploaded ID image is used only for manual review and deleted within 7 days of a decision. Only your verification status is retained.
2. How we use your data
To create and manage your account; provide age-appropriate features and peer matching; send account emails (OTP, password reset); display contextual non-behavioural advertising; improve the platform; and ensure platform safety.
3. Teens and parental consent
Veyra is designed for users aged 13 and older, including teenagers. We do not knowingly collect data from children under 13. Users aged 13–17 must have parental or guardian awareness of their use of the platform — by registering, users in this age group confirm they have obtained such consent. Under India's DPDP Act 2023, we treat users under 18 as minors requiring parental consent; we do not serve behavioural advertising to any user under 18. Contact veyrasupportus@gmail.com if you believe an under-13 has registered.
4. Data sharing
We do not sell your data. We share only with: email providers (Gmail/Brevo), database hosting (Supabase), platform hosting (Render), file storage (Backblaze B2), and AI processing (Groq — only anonymised habit/skill summaries, never your name, email, or account details). All providers are contractually bound to protect your data.
5. Data retention
Your data is retained for as long as your account is active. When you delete your account, all personal data — notes, habits, goals, posts, DMs, AI logs, and location — is permanently deleted immediately. Anonymised aggregate statistics (e.g. total platform habit counts) may be retained. Backups are purged within 30 days of deletion.
6. Your rights
You have the right to access, correct, delete, or export your data at any time. You can delete your account directly from the app (Profile → Delete Account). For any other request — data export, correction, or complaint — email veyrasupportus@gmail.com. We respond within 72 hours.
7. Grievance Officer
For complaints or concerns under India's DPDP Act 2023 or any applicable law, contact our Grievance Officer: Veyra Support Team — veyrasupportus@gmail.com. We will acknowledge your complaint within 48 hours and resolve it within 30 days.
8. Cookies
Session cookies only — to keep you logged in. No third-party tracking or advertising cookies.
9. Security
Passwords are hashed. Notes are encrypted at rest. All traffic is over HTTPS. We apply reasonable technical safeguards, but no system is 100% secure. In the event of a data breach affecting your personal data, we will notify you by email within a reasonable time.
10. International users
Veyra is operated from India and endeavours to comply with GDPR (EU), UK GDPR, COPPA (US), and India's DPDP Act 2023. The platform is globally accessible; users in all countries are welcome.